Part-time - Membership Services Assistant – Hotline (General Enquiry & Members Mobile App)
The Department
The Membership Services Department plays an essential role in providing co-ordination and administrative support, and amenities to the Club's 29,000 Members and their families.
Job Duties:
· Handle Members’ incoming calls with professional manner
· Provide appropriate advices and solutions to Members on both general and Members Mobile App enquires
· Address Members feedbacks professionally
· Assist Supervisors on ad-hoc tasks
Requirements:
· Form 6 or above
· Having digital product and mobile application knowledge is an advantage
· Excellent interpersonal and communication skills with good command of English and Chinese in both verbal and writing
· Independent, self-motivated, organized and positive mind
· Self-punctuality
Working Hours:
Monday to Sunday from 08:30 to 18:00 (plus race night to 23:00)
*Staff is required to work at least 3 days weekly
Work Location:
Sha Tin Communications & Technology Centre, Sha Tin Racecourse
Hourly Pay:
$88/hour
We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.
Email:recruit4@hkjc.org.hk