The Department

The Membership Services Department plays an essential role in providing co-ordination and administrative support, and amenities to the Club's 29,000 Members and their families.

 

Job Duties:

·         Provide quality Telephone services to our Members

·         Handle Raceday table reservations on catering and events for Members

·         Provide outbound calls for product selling

·         Responsible to work according to the shift duty assigned

 

Requirements:

·         Form 6 or above

·         A minimum of 2 years’ working experience in call centre is an advantage

·         Good communication skills in both English, Chinese and Mandarin

·         Positive attitude, pleasant telephone manners, good interpersonal skills, patient and well understanding on customers’ needs

·         Proficient in PC skills, including hands-on application of MS office such as MS Word, Excel and PowerPoint with typing speeds of 20 wpm (Chinese) and 30 wpm (English)

 

Working Hours:

The Call Center operates 7 days a week with working hours from 08:30 to 18:00.  Staff are required to work at least 2 weekdays plus a weekend duty.

 

Working Locations:

Sha Tin Communications & Technology Centre, Sha Tin Racecourse, Sha Tin OR

The Hong Kong Jockey Club Headquarter, One Sports Road, Happy Valley

 

Hourly Pay:

$88/hour

 

 

We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.