Contract period: Mid Nov - March 2026

Duties and responsibilities

· Manage and oversee all day-to-day operation of ticketing aspects of the event

· Technical and organizational support to oversee the RFID, ticketing and gate setup on site.

· Handle any issues reported from frontline related to ticketing and entrance with the help of the RFID technical team and the other related departments

· Interact with Supervisors as required and handle their queries related to ticketing

· Liaising with internal departments on issues around ticketing

· Handling day to day management of the ticket office including leading the ticketing team to manage ticket sales, operation plans and training plans.

· Performing any other duties from time to time as reasonably assigned by the director of operation.

· Required to work on weekends and holidays.

Qualifications

· Experience in managing the ticketing operation and admission in venue or within a major event or festival, utilizing a wide range of ticket and booking options will be preferred

· Knowledge of Microsoft Office products, like Excel, Word etc.

· Fast Learner, ready to ask questions and learn on the job

· Excellent communication skills, problem-solving and decision -making skills

· Good written and verbal communication skills in English, Cantonese & Putonghua preferred

· Able to work independently with initiative and a strong sense of responsibility

· At least 4 years prior co-related experience required.

· 5 days available in mid-November – 21 Dec 2025

· 6 days available from 22nd December 2025 to 01st March 2026